Introducing the Active World app: Your self-managed personal portal

To make managing your classes a breeze, and to keep you updated on your little one’s progress, we’ve launched the Active World app to all BK’s Gym & Swim members.

The app is your self-managed personal portal that’ll allow you to:
• Book new classes
• View upcoming classes
• Advise of your child’s non-attendance and book make-up classes
• Track learning pathways and progression
• Send and receive messages to the centre staff
• Manage personal and billing details

How to get started as an existing member:
• Download the Active World app on the App store or Google Play
• Enter your centre’s code:
o Bacchus Marsh: BK_BACCHUSMARSH
o Bayside: BK_BAYSIDE
o Craigieburn: BK_CRAIGIEBURN
o Hawthorn: BK_HAWTHORN
o Hoppers Crossing: BK_HOPPERS_CROSSING
o Marrickville: BK_MARRICKVILLE
o Noble Park: BK_NOBLE_PARK
o O’Connor: BK_OCONNOR

• Because you’re an existing member, we’ve already set your account up! All you need to do is:
o Tap ‘Forgot Password’
o A link will be sent to the email you have registered with us for you to reset your password
o Jump back into the app, enter your password and you are all set!

We’ve also got a short video that shows the above steps:

Plus, a list of frequently asked questions. You can view here

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